Frequently Asked Questions (FAQ)

I work in a day centre, what can I borrow?

We hold a large amount of specialist equipment which supports inclusive communication. A day centre can sign up as one of our 'ICE Users' and borrow things such as digital cameras and laptops with printers so they can make their own communication resources.

We also have a wide range of training DVD's and specialist guides to making information easier to understand. Check out the Loan Equipment page to see the range of equipment we have.

Will you provide symbols or overlays with the equipment that you lend?

We aim to loan equipment with a basic set of symbols or overlays, but we would always encourage you to personalise your communication devices. You can find templates in the resources section of this  website. We have Photosymbols for registered users who live or work in Essex. Click on the log in button under the video player. If you wish to add your own photos we can lend you a digital camera from the resource library.

Can you recommend communication apps for iPads?

As ICE have not reviewed the available communication apps we are unable to advise on quality or suitability.

Can you recommend particular resources for individuals?

What if I haven't a Library Card?

My child has a learning disability, how can the resource service help me?

May I borrow the ICE resources from the mobile library?

Please go to the Contact Us page and ask us how we can help